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If you sell any kind of digital product online, chances are you are giving them away for
free. Now, you may not be aware of that, but it's true.
When you created your site, you undoubtedly also created a "thank you" page
that thanks your customer for the purchase and allows them to download your product. This is most
often the case if you use the popular ClickBank or PayPal systems to process your digital orders.
Is that page secure, or is it available to anyone to find and download your product
for free?
Imagine this. You are searching for information about a product you are interested in,
and you happen across a link directly to that product's download page. Not only that, you find
that there are other links, prominently displaying other marketer's products .. all pointing to
their download pages. No security, just visit and download the products for free!
Now you may think this isn't possible, is it? This can't happen to me, can it?
After searching for less than 5 minutes using my favorite search engine, I found no less
than 5 product thank you and download pages with links to digital products (and that was only on the
first page)! If I had wanted to, I could have downloaded all 5 products .. and not paid one thin dime!
A subscriber recently emailed to tell me she had also experienced the same thing,
except it was "her" page she found. She was horrified to find her product thank you page
listed in a popular search engine, available for anyone to download. And yes, of course the page was
ranked well since it had all her product keywords listed. This is not the time you want your pages
ranked well in a search engine!
If your product was available in these results, and only 1 person a day would download
your product without paying, how much would you be losing every month ... every year? How would
this affect your bottom line?
WHY?
Here's why this happens and how you can stop giving away your products.
Search engines regularly crawl through web sites looking for pages to add to their
indexes. If they run across your product "thank you" page, more than likely it will
eventually show up in that search engine's index ... along with your download links completely
exposed.
Additionally, unscrupulous individuals often pass around your thank you page URL to
anyone they know or post it on newsgroups or discussion boards. Illegal? Yes. But it's hard to
stop the spread of your URL once it's out.
HOW TO STOP THE THEFT
There are several ways to stop this theft, all with different degrees of difficultly
and effectiveness, but the main idea is that you need to protect your thank you page and ensure that
anyone visiting that page has actually purchased your product. Here are a few ways you can do this:
- Add a meta tag to your thank you page to direct robots to stay away. This should stop robots
from crawling your pages, but is not completely effective, and cannot remove any page you currently
have listed in a search engine. Here's an example of a META tag your could add between the [HEAD]
and [/HEAD] tags of your product download page:
[META NAME='ROBOTS' CONTENT='NOINDEX']
(tells the search engine not to index this page)
[META NAME='ROBOTS' CONTENT='NOFOLLOW']
(tells the search engine not to follow any links on this page)
(Replace the [ and ] with < and > when adding to your page)
- If you use ClickBank to process your digital product sales, use their advanced security
system. This allows you to create a 'seed' that automatically is sent to ClickBank with every
purchase, is encrypted, and then a special script checks to see if that seed is available on your
thank you page to "authenticate" the purchase. If the 'seed' is not found or doesn't
match, the visitor is not allowed to view the page.
This protection works very well, but the installation and setup requires advanced technical
skills, or hiring a programmer to implement it for every product your sell. There is no support or
help files available for this protection feature.
- Change the name of your thank you page every week. This would slow down the theft. If your
URL is passed around, chances are you've already changed the name.
This works, but you have to manually change the name of your thank you page and the page URL in
your payment system (ClickBank) on a regular basis.
- Create your own protection system. This could involve setting up systems that email the
product download links manually, or automatically, set up automatically generated passwords to
access your product download page, just process your orders manually (I don't recommend this!),
or a similar protection function.
If you are a programmer, this option may be for you.
- Use a product that helps you protect your products like Digital Order Guard. This software
automatically creates code "snippets" that you add to your existing sales and thank
you pages and automatically protects them from unauthorized access.
In the event someone does find your pages in a search engine or any other method, if they did
not purchase your product through your payment system (ClickBank) they would be automatically
re-directed to a page of your choice, keeping your download pages protected.
If you sell using ClickBank or PayPal and want a quick, easy solution to secure your digital
products, this may be for you.
Regardless of how you do it, if you don't want to give your products and profits
away, don't "leave them on your front porch for anyone walking by to pick them up" and
keep them protected.
Copyright 2003 Mark E. Idzik
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Mark Idzik is an online product developer and author. He is the creator of Digital Order Guard,
a system that protects digital product downloads. To get more information, visit his
site at: http://digitalorderguard.com
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